![]() ![]() If the above steps have been completely completed, but it is not possible to log in to Viber, it makes sense to check the functionality of the wireless networks on your smartphone and, if found, to fix the problems in its operation. Read more: How to log into Viber from your Android or iPhone mobile phone Step 4: Check the connectivity and network modules of your mobile phone Pay special attention that the code of the country where the service provider operates and the phone number that you have entered are correct on the screen of your device.ĭo not ignore the instructions that describe the actions to take when there is no incoming call or SMS with the secret code after your first request. Open the material available at the following link and scrupulously follow the instructions that describe the registration / authorization process in the messenger from your Android mobile phone or iPhone. The objective of this step is to exclude the probability of errors during the formation or delivery of the message (call) with the code due to incorrect actions of the user, since no one is insured against accidental errors when entering the data. The next thing to do when noticing the impossibility of authorizing in the messenger is to carefully repeat and in the correct order the manipulations that involve the activation of the number in Viber. Step 3: Retry registration / authorization ![]() If updating the version of the Viber application does not give results, as well as when you try to use an unofficial (modified) service client downloaded as apk file for Android or ipa package for iOS from the Internet:.Read more: How to update Viber messenger on your Android phone and iPhone Update the Viber app to the latest version as documented by the messenger's developers, and then try the verification procedure for your account again.Ignoring the urgent recommendations from the creators of Viber to use only the latest and official versions of the messaging client applications can lead to the problem we are considering, among other things. Step 2: Update or reinstall the Viber client Trying to activate the messenger before this time period has expired is pointless. Do nothing, and if the expected result is really long, request the verification code again.Īmong other things, keep in mind that after three unsuccessful verification attempts (for example, entering the wrong code), Viber will automatically block your number for 24 hours.After sending your identification, regardless of the time counter (60 seconds) displayed by the messenger, during which theoretically a code message or a call should arrive, allow between 5 and 10 minutes for the system to process the data successfully.There are many factors that influence the time it takes for the system to respond to your request, so please be patient and wait, even if you have received messages and calls from the service in the past very quickly. It is worth bearing in mind that none of the technical means listed above that ensure the delivery of an activation code to a Viber user can perform their function instantly. It may interest you: How to block a contact in Viber for Android, iOS and Windows We are not going to delve into the technical nuances of how Viber works and suggest going straight to the trail, each of which steps can help fix the problem encountered. Cellular networks through which an SMS message is delivered or a call is made to provide a "password" to the user.A server that processes requests and generates responses to them.The Internet channel through which the request of the messaging application to provide a secret combination of digits to activate a certain number is transmitted. ![]() A user's mobile phone with a Viber client installed that sends a verification request to the system and then receives, processes and displays the response from the service.The point is that the system that can be used to receive the activation code in Viber includes several components, and each of them can be the "culprit" of the error: ![]() The reasons why a Viber member or aspiring user does not receive an SMS message (or call) containing the secret combination of digits required by the messenger to complete authorization are truly numerous. How to log in to Viber if you don't receive an activation code 1.5 Step 5: Contact Viber Technical Support.1.4 Step 4: Check the connectivity and network modules of your mobile phone.1.3 Step 3: Retry registration / authorization.1.2 Step 2: Update or reinstall the Viber client.1 How to log in to Viber if you don't receive an activation code. ![]()
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